Contact Information

BUSINESS HOURS:

9 AM - 5 PM CST, Monday - Friday

HAVE ANY QUESTIONS, CONCERNS, OR BUSINESS INQUIRIES?

  • Please begin by visiting our Help Center for answers to FAQs.
  • If your question, concern, or inquiry remains unanswered, please submit our Contact Form for assistance with the following subjects:
    • Order Status Requests
    • Order Return Requests
    • Cancel Order Requests
    • Product Exchange Requests
    • Billing or Refund Issues
    • Update Shipping Address
    • Issues with your Tracking Number
    • Can't Locate Order Number
    • Wholesale Partnership Inquiry
    • General Partnership Inquiry
  • A HoloGear representative will reply via email as soon as possible or within 2-5 business days, depending on the volume of incoming support requests.
  • At this time, we are not able to offer customer phone support, but if there's a seriously urgent issue or you'd just like to schedule a meeting, please include your phone number in the Message section of our contact form. 
  • Important: Submit only ONE Contact Form per subject/issue for the fastest response time.
  • Thank you, the HoloGear team genuinely looks forward to assisting you shortly!

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